|ENHANCING STUDENT SERVICES THROUGH TECHNOLOGY|
MICHIGAN COMMUNITY COLLEGE STUDENT SERVICES ASSOCIATION
Think back to how we did business ten years ago. Now, think about how we do business todaymany changes have taken place and most are due to the increased use of technology. We now accept that changes in technology are constant and provide us with real opportunities for enhancements in student services. Our challenge now is to determine the directions that new technology will take us in the next ten years.
The MCCSSA is committed to providing leadership in exploring new horizons. The Fall conference in Traverse City, "Enhance Student Services Through Technology," facilitated by James L. Morrison (UNC Chapel Hill) and Peter Masterson (SCT Corporation), focused on developing a vision of how student service professionals can use information technology tools to further improve our delivery of services to students in the coming decade. The conference illustrated how we can use information technology tools to enhance the value of a conference for participants. We linked to readings to help participants prepare for the visioning exercises and for the hands-on computer exercises on Internet search tools and Web design. We have posted the conference proceedings from each workgroup in the visioning exercise. To facilitate networking after the conference, we have identified participants in each workgroup and have provided their e-mail addresses. And we have an electronic discussion forum for participants to comment on the proceedings. Conference presentations and the biographical sketches of speakers are available at a click of the mouse.
Relevant Reading Materials on the Future of the Community College
Wednesday, October 14, 1998
Thursday, October 15, 1998
The following portion of the conference consisted of a series of small group exercises to explore how Michigan community colleges are using technology to enhance student services today and develop a vision of how they may use technology in the future.
Note: we worked in small groups of 6-8 people and we used the Nominal Group Process. The details of each group's response to the following exercises are available for review. In effect, the proceedings of each group are co-authored by each person in that group. The discussion can continue via the conference discussion forum. Note that one thread is for participants to contribute their ideas as to how the Spring 1999 conference can capture the ideas generated in the Fall conference to continue the exploration as to how we can use technology to enhance student services.
Friday, October 16, 1998
MCCSSA is able to offer this conference at low costs because of the generous financial support of the Community College Services Unit Michigan Department of Education, SCT Corporation, and Microsoft.
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